以下是适合 Nova Mart 的物流政策英文版：
Shipping Policy
Where We Ship
Nova Mart currently ships to all 50 states within the United States. At this time, we do not ship to P.O. boxes, APO/FPO addresses, or US territories.
Processing Time
All orders are processed within 1–2 business days (Monday–Friday, excluding holidays). Orders placed on weekends or holidays will be processed on the next business day. You will receive a confirmation email with tracking information once your order has shipped.
Shipping Time
We ship from our US warehouse. Standard delivery takes 2–7 business days after your order has been processed and shipped. Please note that delivery times are estimates and may vary due to carrier delays or peak seasons.
Shipping Rates
We offer free standard shipping on all orders. No minimum purchase required.
Order Tracking
Once your order ships, you will receive an email with a tracking number. You can use this number to track your package directly on the carrier's website. Please allow up to 24 hours for tracking information to update after you receive your shipping confirmation.
Lost or Damaged Packages
If your package is lost in transit or arrives damaged, please contact us within 7 days of the expected delivery date. We will work with the carrier to resolve the issue and, if necessary, send a replacement or issue a refund.
Incorrect Shipping Address
Please double-check your shipping address before placing your order. Nova Mart is not responsible for packages delivered to an incorrect address provided by the customer. If you realize there is an error in your address, contact us immediately at [your support email] and we will do our best to make corrections before the order ships.
Delays
Nova Mart is not responsible for shipping delays caused by weather, natural disasters, carrier disruptions, or other circumstances beyond our control. If your order is significantly delayed, please contact our support team and we will assist you.
Contact Us
For any shipping-related questions, please reach out to us at [CeasarWestzw@hotmail.com].